EXPERIENCE THE PRECISION PROMISE
Independent eye care professionals work hard to establish their independent business but finding the time to spend with their patients and still manage other aspects of their business can be difficult.
At Seiko, we understand that.
Which is why we created the Seiko Vision Specialists Programme, the first worldwide co-branded and selective network for independent opticians, that allows ECPs to remain fully independent.
THE SEIKO VISION SPECIALIST CUSTOMER JOURNEY
When you become a Seiko Vision Specialist, we’ll provide you with all the precise tools and services you’ll need to ensure your patients receive a best-in-class experience in-practice.
From the very first day of partnership, we will provide you with a complete patient journey that includes precise technology, premium products, bespoke services and marketing tools to give your patients an unparalleled in-practice experience.
ATTRACT
Connect with your patients and boost in-practice visits, from weekly scheduled social media posts driving awareness of your practice, to quarterly marketing campaigns that help attract new patients engineered to drive footfall.
CONSULT
Highly personalised, precision digital measurements to elevate your frame fitting and measurements to a whole new level, providing your patient with precision vision from every angle. The SVX Column is a sleek, stylish module that fits neatly into your practice, providing an excellent patient experience.
EFFICIENCY
More efficient ordering, made easy, offering a new and improved ordering system that makes supplying your patients lenses so much simpler.
Xtranet links seamlessly with your SVX column or measurement system,
saving you time and reducing the risk of order errors.
DELIGHT & LOYALTY
We’re here to help you build long-lasting relationships with your patients, offering exclusive loyalty programmes and warranty cards. In addition, we provide surveys to understand your patients needs - in minutes, you can gain a unique insight into your patients, what drives them into a practice, what services they need, and how you can improve your relationship.
WHAT YOUR PEERS THINK
"Of all the companies I have dealt with over the last 25 years in optics, Seiko have been without question the most helpful, with the best Customer Service and team.”
- Capital Optics LTD
"12 years of great service!"
"The defining quality of Seiko Optical is the impeccable customer service they deliver. It has been consistent for over a decade. Patient satisfaction is at the heart of the Seiko culture. Every decision taken is mindful to deliver the best possible outcome for our patients. Seiko will absorb our errors as a valued customer, switch patients to other products if required and create no financial barriers when solutions are required. It gives a practice team complete confidence and peace of mind when dispensing."
- Honiton Eye Clinic
INTERESTED TO KNOW MORE?
We are ready to answer any questions you might have, explore our potential partnership and hear the ideas you want to share with us. Get in touch with us by completing the form below.